HOTEL POLICY



CANCELLATION POLICY

Should it be necessary to cancel or amend your reservation, please contact our Hotel Reservations Team on (+91 9823009805 / +91 9923733030) 24 Hours prior to the date  Check-In, to avoid a cancellation fee of one night’s accommodation. Please note that it may result in a rate change and/or may also attract service fee.


CHECK-IN / CHECK-OUT

Hotel Check-In time is 1200 Hours & Check-Out time is 1100 Hours. Early Check-In and late check-out can be arranged, subject to availability and may subject to additional fees.


ACCEPTED METHOD OF PAYMENT

A 100% advance would be required to be made at the time of booking confirmation along with your Purchase Order. If you prefer to settle your account with cash, you will be required to pay the total cost of accommodation at the time of check-in.

Please note that a valid photo ID will be required at Check-In and a copy retained on file.

Payments to be made in favour of Metric Consultancy Ltd. Payable at Pune.


TAXES

1. Rooms: Luxury Tax 10%, and Service Tax 8.4% Total 18.4%             2. Restaurant: VAT 12.5%, and Service Tax 5.6% Total 18.1%


CONSUMABLES & DAMAGES 

All consumables will be at actual cost. Any damages incurred during your stay will be charged additionally to. The payment for the above will be settled at the time of Check-Out.


PARKING

Parking is available at the Hotel premises, free of charge. We look forward to welcoming you to The Yellow Retreat!